Policies

  • Our customer service desk is always ready to help you - email [email protected] or call 866 801 5543.
  • Returns for defectives or errors must be authorized in advance.
  • A 25% restocking fee is applied to all non-defective returns, unauthorized shipments and shipment refusals.
  • Claims must be received by FRED within two weeks of customer's receipt of goods.
  • All sales are final.